We have created MindsterDX Maturity – the only known tool today that combines 5 key metrics that can accurately assess the extent of technology adoption. Organizations requiring help with transforming its business will find MindsterDX Maturity a valuable tool.
The 5 metrics in our model are:
• Technology: the extent of data collected electronically and quality of insights derived
• Revenue: the extent of sales generated and derived from online channels
• Customer: the quality of interaction and engagement with customers
• Culture: the degree of acceptance of Digital-First mindset across the organization
• Processes: the measurement of agility, the level of automation, and a complete review of organization structures and productivity levels